How can I tell if my MacBook Air needs service? Visit our for helpful troubleshooting information. If you have reviewed the articles on the website, and you're still not sure whether your MacBook Air requires service, you can take your MacBook Air to your local ('AASP') or for diagnosis. Alternatively, you can.

A technical support agent can help you diagnose the issue. Note: Diagnostic fees may apply for issues not covered under warranty or the AppleCare Protection Plan (APP). How do I get my MacBook Air serviced? Apple may provide service for your MacBook Air using one of the following options: • Carry-in Service: Take your MacBook Air to an or near you. • Mail-in Service: In some countries you may be able to mail your MacBook Air for service,.

How long will my MacBook Air service take? Service times often depend on the nature of the issue and the availability of service parts at the service location. Be sure to ask how long service will take when you set up service with Apple's technical support agents or deliver your MacBook Air for service to an AASP or the Apple Store. Will the data on my MacBook Air be preserved? Don't rely on it being preserved. Many repairs require Apple to replace or reformat the hard disk, which will result in the loss of your data.

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Please make sure you back up your data on a regular basis to minimize your data loss. Apple and its AASPs are not responsible for any damage to or loss of any applications, data, or other information stored on your MacBook Air while performing service.

How do I check the status of my MacBook Air service request? For service facilitated through Apple, you can check the status of your service request or repair at any time on our easy. One of my MacBook Air accessories isn’t working. Can I order a replacement?

Most accessories that shipped with your computer can be replaced. Please contact your local AASP or Apple retail store,. A technical support agent can help you diagnose the issue and order a replacement part, if necessary. How long is my MacBook Air covered by Apple’s warranty?

Your MacBook Air is covered by for one year. Warranty service for eligible repairs is available at no charge for twelve months from the date of original retail purchase ('date of purchase'). How can I tell if my MacBook Air is in-warranty? To determine your warranty coverage, enter the serial number of your MacBook Air in our. Apple may need to examine your proof of purchase document to verify your MacBook Air’s warranty status.

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How much will service be if I’m in warranty? Warranty service for eligible repairs is available at no charge for twelve months from the date of purchase. However, you will be responsible for all expenses incurred in transporting your MacBook Air to Apple, an AASP, or Apple retail store.

What kind of activities will void my warranty? Apple’s for MacBook Air excludes coverage for damage resulting from a number of events, including accident, liquid spill or submersion, unauthorized service and unauthorized modifications. If damage is outside the scope of warranty coverage, service may be available through a local AASP or an Apple retail store, but all service charges will be your responsibility. In such an event, you will be asked to approve the estimated charges and accept the terms and conditions for service before authorizing the repair. If the repair is performed at an Apple retail store will govern service. Repair service for a MacBook Air that has experienced catastrophic damage, for example extensive liquid damage or a severe impact that results in the product being disassembled into multiple pieces, is generally not available and not eligible for service. Can I extend service coverage on my MacBook Air beyond the 1-year warranty? The extends hardware repair service and technical support coverage to three years from your MacBook Air’s original date of purchase.