How To View Folders In Outlook 2016 For Mac
In Outlook 2010, 2013 and 2016, please click the File > Info > Account Settings > Account Settings. See the following screen shot: 2: In the Account Settings dialog box, select and highlight the email account you will change its inbox folder on the E-mail tab. If the folder pane disappears, click on View / Folder Pane and check “Normal.” The Folder Panel will immediately appear. It may disappear again the next time Outlook is started, until Microsoft releases the patch that fixes it permanently.
Hi, Not sure if this issue is directly related to the Outlook 2016 for Mac client, but all our users who have Shared Mailboxes add in their Outlook Mac client, these mailboxes DO NOT automatically receive email - the user has to manually click the 'send & receive' button. Our users add the Shared Mailbox as a separate account using their own credentials. We prefer this method of adding Shared Mailbox as it appears in Outlook client as a totally separate mailbox.
For the user's own mailbox, it automatically receives email as you'd expect. But their Shared Mailbox does not receive email unless the 'send & receive' button is pressed. I've read of other people having similar issue, but the trouble shooting steps were for Outlook on Windows which, disappointingly, is vastly different to the OS X version. The differences between Outlook 2016 Mac and Outlook 2016 Windows are far beyond weird. Another weird example - Outlook 2016 on Mac, you can't open a shared calendar someone has given you privileges of 'Free/Busy only' or 'Full Details'. Can only open a Shared Calendar with permissions of Reviewer or better. You can't approve/deny group emails in Outlook 2016 Mac.
You can't view the full list of the GAL in Outlook 2016 Mac. The list goes on and on. Whether Microsoft purposely hamper the Outlook experience on Mac as some sort of sly attempt to win people back over to their Windows platform wouldn't surprise me. Anyway, in regards to the original topic, it's a bug in Outlook 2016 Mac and Microsoft will fix it sometime in the (distant) future.
How To Show Folder Pane In Outlook 2016 Mac
Thanks for your replies. We're using 365 (Exchange Online) and Outlook 2016 Mac. We're using Shared Mailboxes as a whole separate account. We don't use Shared Mailboxes via the delegates method (although i have tried this and can confirm it does work). We prefer Shared Mailbox as a separate account because it has its own inbox similar to your own account, whereas the delegate method, the Shared Mailbox's inbox is below all the folders of your main account. We are using the method: ' Add an additional Exchange account by using your own credentials:' as per this link.
I don't understand what you mean by 'We prefer Shared Mailbox as a separate account.' Caveat: I am using Windows with Office 365 Business Essentials and Office 365 Business Premium. Maybe 'Exchange Online' does not have the same features.
I used the Office 365 EAC to set up a shared mailbox, I assigned the desired users to it, and it shows up in Outlook at the bottom just like any real additional account. It shows up automatically. The only manual thing I did was add a registry entry to each computer to make Outlook store its Sent Items in the shared mailbox rather than the users own mailbox Sent Items folder.
The differences between Outlook 2016 Mac and Outlook 2016 Windows are far beyond weird. 
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Can only open a Shared Calendar with permissions of Reviewer or better. You can't approve/deny group emails in Outlook 2016 Mac. You can't view the full list of the GAL in Outlook 2016 Mac. The list goes on and on. Whether Microsoft purposely hamper the Outlook experience on Mac as some sort of sly attempt to win people back over to their Windows platform wouldn't surprise me. Anyway, in regards to the original topic, it's a bug in Outlook 2016 Mac and Microsoft will fix it sometime in the (distant) future.
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How To View Folders In Outlook Webmail
If you want to restore folders’ initial view, you can apply the Reset View feature in Microsoft Outlook 2010 or later versions. In the Navigation pane, click to select a folder that you will reset its view, click View > Change View, and specify a view mode from the drop down list you will restore to initial view. Click View > Reset View. See screenshot: A warning dialog box will come out.